Visit us · Talk to the team · Get help

Contact Us

Planning a project or need help with an order? Visit our Auckland showroom, give us a call or send the team an enquiry.

Showroom

77 Ben Lomond Crescent
Pakuranga Heights, Auckland 2010

Monday–Friday 9am–4:30pm Saturday 9am–1pm

Closed on public holidays and public holiday weekends.

Appointments recommended

Walk-ins are welcome. Book ahead, especially on Saturdays, to guarantee a time slot with our team. Booked appointments take priority when the showroom is busy.

Factory

77 Ben Lomond Crescent
Pakuranga Heights, Auckland 2010

Monday–Friday 9am–4:30pm Saturday 9am–1pm

Closed on public holidays and public holiday weekends.

Collecting an order?

Check your order collection instructions before travelling. Contact the team if you need to confirm whether your order is ready.

Calling us? Our phones are switched off after 4pm on weekdays and all day on Saturdays due to limited showroom staffing. Please leave a message or email us and we’ll get back to you as soon as possible.

Find the information you need

Get answers about planning, ordering, delivery and installation.

Send us an enquiry

Tell us what you need help with and our team will get back to you.

Help us help you

Existing order
Include your order number and the email address used to place the order.

Planning a project
Include your room measurements, project location and any questions about your layout or products.

Product or installation issue
Tell us which product is affected and describe the issue. Email photos if they would help explain it.

Prefer email? Contact info@cabjaks.co.nz.

Common questions

Do I need an appointment to visit?

No. Walk-ins are welcome during showroom hours. We recommend booking, especially on Saturdays, to guarantee a time slot with our team. Booked appointments take priority when we’re busy.

What should I bring to a showroom appointment?

Bring your room measurements, any plans you’ve started and photos of the space. Details of appliances and your preferred finishes can also help us understand your project.

Where do I start with planning and pricing?

Start with our online planners. If you’re unsure which tool or products to use, send us your project details or book a showroom appointment.

Where can I check production and delivery information?

See our production lead time and delivery pages. For a question about an existing order, contact us with your order number.

Can you help me find an installer?

Our recommended installers page lists independent installers. Contact them directly to discuss your project, availability and pricing.

Who do I contact about a problem with my order?

Use the enquiry form or email info@cabjaks.co.nz. Include your order number, the affected product and a description of the issue. Photos can help us understand what needs attention.

Find us in Auckland

Showroom & factory
77 Ben Lomond Crescent
Pakuranga Heights, Auckland 2010

Get directions

Postal address
PO Box 25 9246
Botany 2163, Auckland