Wait for confirmation
We’ll let you know when your complete order is ready to collect.
Delivery and collection
Getting your Cabjaks order
Choose factory collection, Auckland delivery or out-of-town freight at checkout. Your available options and delivery price are calculated from your order and delivery address.
Option 1
Collect from our Auckland factory
Your order can be collected from our Auckland factory during working hours. We’ll notify you when everything is complete and ready for collection.
Please wait until you have received confirmation from our team before arranging your collection.
Bring your order number
Have your Cabjaks order number available when you arrive.
Plan suitable transport
Cabinets are supplied fully assembled, so make sure your vehicle has enough protected space.
Option 2
Auckland local delivery
Local delivery is usually arranged within 1-3 business days after your order has been completed. Our team will contact you to confirm the delivery day and provide a delivery window.
Usual timing
Delivery is generally completed within 1-3 business days after your order is ready.
Delivery days
Local deliveries operate Monday to Friday. Tuesday and Friday availability is usually limited due to recurring commercial delivery schedules.
Delivery confirmation
We’ll contact you about the proposed day first, then confirm a delivery window once the day is agreed.
Will someone be available to help unload?
Our standard Auckland local delivery rate requires a capable person to be available to help the driver unload your order. This is a health and safety requirement.
Option 3
Out-of-town delivery schedule
Out of town delivery orders are collected from our Auckland factory by our freight partner on scheduled carrier days. We use a specialist furniture delivery service rather than a general freight company to ensure your assembled cabinets are handled with care and professionally packed using furniture blankets for added protection during transport.
Once your order is complete, it will be booked onto the next available collection for your region.
The delivery estimates below begin when the carrier collects your order, not when the order is placed or enters production. Collection days and delivery timeframes are estimates. Public holidays, carrier capacity, road conditions and rural locations may affect the schedule.
| Region and areas covered | Usual collection day | Estimated delivery after collection |
|---|---|---|
|
Northland Areas north of Whangārei |
Wednesday | 1-2 business days |
| Whangārei | Monday and/or Wednesday | 1-2 business days |
| Coromandel and Thames | Wednesday | 1-2 business days |
| Waikato, Hamilton and King Country | Monday and/or Wednesday | 1-2 business days |
| Bay of Plenty, Tauranga and Eastern Bay of Plenty | Monday and/or Wednesday | 1-2 business days |
| Taupō, Rotorua and Tokoroa | Wednesday | 1-2 business days |
| Gisborne, Hawke’s Bay and Napier | Tuesday | 2-5 business days |
| Wellington, Wairarapa, Paraparaumu and Horowhenua | Monday | 2-5 business days |
| Marlborough, Tasman, Blenheim and Nelson | Monday | 5-10 business days |
|
Lower South Island Delivery to Christchurch and Canterbury, Otago, Southland, South Westland and the West Coast |
Thursday | 5-10 business days |
Can’t see your area?
Contact us if your town or region is not listed. We can confirm the appropriate carrier, expected collection schedule and whether a rural freight quote is required.
Receiving your order
What to know before delivery
Packaging and protection
- Cabinets are supplied fully assembled.
- Out-of-town orders are stretch-wrapped.
- Cardboard corner protection is added for transport.
- A delivery photograph may be taken as proof of delivery.
Check your delivery
- Inspect the goods before signing the delivery docket.
- Record any visible damage or missing items immediately.
- Contact Cabjaks as soon as possible if a problem arises.
- Delivery charges cannot be refunded after delivery.
Rural delivery quotes
We deliver to most rural addresses, but some locations require an individual freight quote based on the exact address and order size.
If no delivery rate appears at checkout, select bank deposit as the payment method and note in the special instructions that you require a rural delivery price. Our team will confirm the freight cost before payment is completed.
Using your own freight company
You may arrange your own furniture-freight carrier to collect from our factory. Provide your Cabjaks order number when organising collection.
Our packaging is suitable for furniture freight, not general freight. Customer-arranged freight is at the customer’s own risk, and Cabjaks cannot provide insurance or replacement for goods damaged by that carrier.
Cabjaks does not offer international shipping.
Need help?
Check your delivery options
Once you have added your cabinets, benchtops and other components to the cart, you can get a freight quote based on your postcode and size of the order using our shipping calculator. Got questions? We're always happy to help!