Do you measure on site?
We do not provide any on-site services. If you are needing help with measuring, your best option would be to contact one of our recommend installers or read over our measuring how-to guide.
How do I add special requirements?
We have 4 special requirement options; No Handle Holes, No Handles or Handles Holes, No doors but include hinges and mounts or no doors, no hinges or mounts. These options can be found at the bottom of the page once you have selected ‘go to cart.’ There is also a special requirements box here that can be used for additional delivery notes or other notes you wish to add.
How do I get a quote?
Our business model is a do-it yourself experience, we have a range of online planners for wardrobes, benchtops, laundries and kitchens. We usually recommend that our customers create an account on our website, put their measurements in to the planning tool they require and play around with the cabinetry/products available. You will be able to see what your design will cost as you design it. We also recommend checking out our How-To Guides.
Do you offer a design service?
We do not offer a design service, however, if you are having some trouble with our online planning tool you can get in contact with us or visit us in our showroom and our team will do their best to help you out.
Do you carry stock of your products?
All our cabinets/benchtops/wardrobes are made/picked to order, so we don’t keep any spares in stock. Some panels/accessories can be collected/shipped earlier than the lead time dependent on the stock level.
Do I need to make full payment when I order?
We will need to receive full payment before we start manufacturing your order. Payment can be made by card when placing your order or by bank deposit.
Am I able to edit the items in my cart?
You are only able to edit the quantity of an item in your cart (e.g. number of handles). To change a measurement of an item it would need to be deleted and added again with the new measurements.
Is there a 3D function on the planner?
We don’t currently have a 3D view for our planners. However, for kitchen and laundry plans, we have a front view planner, which is 2D. To find this, click through to the review stage of the planner and the button is just below your plan.
Resetting Password:
If you are struggling to reset your password, please email us at info@cabjaks.co.nz with the email your account is linked to. In most cases, it won’t let you reset your password as the account isn’t activated, so we will resend an activation link.
Do you have samples?
Yes, we do! Samples are free to collect from our showroom in East Tamaki or have a flat courier fee of $20. They can be ordered by searching samples on our website and going through the checkout process.