Do you measure on site?
We do not provide any on-site services. If you need help with measuring, your best option is to contact one of our recommended installers or read our measuring how-to guide.
How do I add special requirements?
We have 4 special requirement options: No Handle Holes, No Handles / Handle Holes, No doors (include hinges and mounts), or No doors (no hinges or mounts). These options can be found at the bottom of the page once you’ve selected “Go to cart”. There is also a Special Requirements box you can use for additional delivery notes or other notes.
How do I get a quote?
Our business model is a do-it-yourself experience. We have online planners for wardrobes, benchtops, laundries and kitchens. We recommend creating an account, entering your measurements into the planner, and designing using the cabinetry/products available. You’ll be able to see the cost as you design.
We also recommend checking out our How-To Guides.
Do you offer a design service?
We do not offer a design service. However, if you’re having trouble with our online planning tool, you can get in contact with us or visit our showroom and our team will do their best to help.
Do you carry stock of your products?
All our cabinets, benchtops and wardrobes are made/picked to order, so we don’t keep spares in stock. Some panels and accessories can be collected/shipped earlier than the standard lead time depending on stock levels.
Do I need to make full payment when I order?
We need to receive full payment before we start manufacturing your order. Payment can be made by card when placing your order or by bank deposit.
Am I able to edit the items in my cart?
You can edit the quantity of an item in your cart (e.g. number of handles). To change a measurement, the item needs to be deleted and added again with the new measurements.
Is there a 3D function on the planner?
We don’t currently have a 3D view for our planners. For kitchen and laundry plans, we do have a front view planner (2D). You can find this by clicking through to the Review stage of the planner — the button is just below your plan.
Resetting password
If you’re struggling to reset your password, email info@cabjaks.co.nz with the email your account is linked to. In most cases, it won’t let you reset your password because the account isn’t activated, so we’ll resend an activation link.
Do you have samples?
Yes! Samples are free to collect from our showroom in Pakuranga, or there’s a flat courier fee of $20. They can be ordered by searching “samples” on our website and checking out.