Website Policy

Privacy Policy

At Cabjaks Manufacturing we are committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information.

Usage of Your Information

We may use the information we collect to occasionally notify you about important functionality changes to our website, new and special offers we think you will find valuable. If at any stage you no longer wish to receive these notifications you may opt out by contacting us via this email address info@cabjaks.co.nz.

Cabjaks Manufacturing does monitor this website in order to identify user trends and to improve the site if necessary. Any of this information, such as the type of site browser your computer has, will be used only in aggregate form and your individual details will not be identified.

Receiving an Email From Us

If you received an email from us, your email address is either listed with us, or you have registered/purchased or otherwise have an existing relationship with us.

Sharing of Your Information

We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.

Information submitted to us is only available to employees or partner agencies to assist Cabjaks with communication and ongoing marketing.

Cabjaks Manufacturing is not responsible for the privacy practices of sites that are linked to this site via hyperlinks or otherwise. Please take care at all times to check whose site you are visiting.

Credit Card Details

Cabjaks Manufacturing is fully committed to the security of your personal information. The website uses SSL and does not retain/store credit card details. When you place a credit card order through this site your details are transmitted over a secure server. All details are encrypted before being transmitted using SSL technology to a fully PCI DSS compliant card authorisation and payment processing service hosted by Payment Express.

Payment Express Security

Payment Express is committed to data security. Payment Express uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, Payment Express stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When Payment Express transmits sensitive information (such as a credit card numbers), Payment Express protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. Payment Express is a level 1 certified PCI-DSS compliant provider. Full Payment Express privacy policy.

Disclaimer

Prices, descriptions and images are subject to change without notice.

While every effort is made to ensure that all the information on our website is current and accurate, we take no responsibility for typographical errors, or errors in pricing.

Colours of products in the images may vary slightly from colours of the actual product, due to lighting when the picture was taken.

By using this site you agree to the Terms & Conditions outlined on this page. If you do not agree to these Terms & Conditions, please do not use this site. Changes may be made to these Terms & Conditions at any time, without prior notice, so check them regularly.

This site and these Terms & Conditions shall be interpreted in accordance with, and governed by, the laws of New Zealand. Cabjaks Manufacturing does not accept any liability for any loss or damage that may directly or indirectly result from an error or omission in information provided on this site.

If you have any questions regarding the Terms & Conditions or want to contact Cabjaks Manufacturing please email us at info@cabjaks.co.nz.

Refund & Return Policy

We will replace or exchange if:

  • The item is damaged.
  • The item is incorrectly described on the website.

When a customer uses/installs the product, they acknowledge accepting the quality they have paid for. In this way Cabjaks Manufacturing fulfils the conditions of the term ‘quality guaranteed’ (or guaranteed quality, or satisfaction guaranteed or your money back... etc.)

If we are unable to replace goods we will offer you a refund.

Goods must be returned within 7 days of receipt, in original condition and packaging accompanied by the original invoice. All freight charges are non-refundable.

If you receive defective or damaged goods then please contact us via email at info@cabjaks.co.nz stating clearly what the problem is, please include the following information:

  • Invoice number
  • Item description
  • Date of purchase
  • Daytime phone number

Cabjaks Manufacturing will contact you within 2 working days with the procedures to resolve the problem via the above guidelines.

Cancellation Policy

As long as we have not started to produce your order we are happy to refund you in full. If you make mistakes or errors we will work with you to resolve your problems. If you have ordered the wrong or extra white products from us we are happy to provide you with a refund as long as those goods are returned to us in  "as new" condition. Our colour products are manufactured individually to order so we are unable to refund colour items once manufacturing has begun.

    Please ask all questions before purchasing.

    Warranty

    We offer the following 10-year product warranty for Cabjaks cabinets and benchtops:

    Cabjaks warrants its cabinets, wardrobes and benchtops to be free from defects in materials and workmanship for a period of 10 years from the date of purchase. This warranty applies to the original purchaser of the products and is non-transferable.

    This warranty covers the particle board, hardware, and workmanship, including delamination, bubbling, and any other manufacturing defects. However, this warranty does not cover installation errors, modiification, wear and tear or water damage, including damage caused by exposure to liquids, steam, or excessive humidity.

    In the event of a defect covered by this warranty, Cabjaks will refund, repair or replace the affected product, at our sole discretion. If the product is no longer in production, Cabjaks will replace it with a similar product of equal or greater value.

    To make a warranty claim, the purchaser must contact Cabjaks with proof of purchase and a description of the defect. Cabjaks will provide further instructions on how to proceed with the warranty claim.

    This warranty is in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Cabjaks shall not be liable for any incidental or consequential damages.

    Shipping Policy

    Please see our delivery page for information on our shipping policy.

    Pricing Policy

    All pricing is in New Zealand Dollars (NZD). Pricing shown includes all New Zealand taxes.

    All transactions are billed in NZD.

    Location Policy

    Cabjaks Manufacturing is operating in New Zealand.

    Export Policy

    Items are only available for sale within New Zealand.

    A Final Note From Cabjaks Manufacturing

    We make every effort to keep our customers satisfied, so if you have any problem regarding your purchase please contact us and we’ll do our best to resolve it quickly.

    Thanks for shopping with Cabjaks Manufacturing.