How do I arrange delivery?
When placing your order, you can select to either pick up your order, arrange your own delivery or have it delivered.
How much is delivery?
The delivery cost is based on the size of your order and where you are based. Once you add everything to your shopping cart there is a shipping calculator where you can enter in your postcode and this will provide you with a delivery quote.
What do I do if my post code doesn’t come up in the shipping calculator?
You can put your order through as a bank deposit, so you don’t need to make any payment until the delivery cost is confirmed. If you then let us know when you have done this and we can call the freight company to get a quote for you.
Do we deliver to the South Island?
We don’t deliver to the South Island but you are welcome to arrange this yourself.
When will the freight company pick up my order?
We aim to have the freight company pick up your order 1-2 days after your order is ready.
What happens if my order gets damaged by the freight company?
We will arrange to have a replacement made and sent out to you as quickly as possible.